6月25日消息，亿邦动力网获悉，从今日起，中通快递将对客服热线升级，正式启用95311号码。据悉，95311不仅为客户提供“一站式”的自助下单、业务咨询、快件动态查询、投诉受理等多项服务内容。95311正式启用后的一段时间内，中通快递此前使用的全国服务热线“4008-270-270”还将同时使用。中通快递相关负责人表示，为了保障95311的全面、畅通运作，中通快递总部客户服务中心面向全国、在各省市建立健全了“一体化”的呼叫中心，全面构建起一整套以“客户自助共享平台”为核心的后台处理、数据分析、信息反馈、短信服务等“一站式”的服务体系。据亿邦动力网了解，除了启用95311全国统一服务热线之外，中...
6 month on the 25th, billion state power network was informed that, from today onwards, in the through express delivery to customer service hotline upgrade, the official opening of the number 95311. It is reported that 95311 not only to provide customers with one-stop self-service single, business consulting, express dynamic query, complaints received and so on a number of services. 95311 officially opened after a period of time, the use of the national service hotline in the express courier service hotline, 4008-270-270 will also use. Through express the relevant responsible person said, in order to 95311 overall and smooth operation of the security, the express headquarters customer service center oriented country, and in various provinces and cities to establish and perfect the "integration" of the call center, fully built up a set of "customer self-service sharing platform" as the core of the background processing, data analysis, information feedback and SMS services "one station type" service system. According billion state power network understanding, in addition to enable the 95311 unified national service hotline, in...
