9月28日上午，酷骑单车发布公告称，微信将酷骑单车支付通道关闭，冻结资金近4000万，成为用户押金难退的直接原因。下午，微信方面回应此事称，此前，平台接到用户投诉，为保障用户利益和资金安全，暂时限制了酷骑商户资金的流出。 经过紧急沟通协调，目前已开通酷骑的安全结算通道，商户可以对用户订单进行退款，用户也可尽快联系酷骑处理。 以下为回应原文：
On September 28 morning, cool ride a bike, according to the announcement WeChat will pay channel closed cool ride a bike, nearly 40 million frozen funds, become difficult to refund the direct cause of the deposit. Afternoon, WeChat ways to respond to the matter said that after received customer complaint platform, in order to ensure the security of user interests and money, temporarily limiting the cool ride a merchant outflows. After emergency communication and coordination, has opened cool ride security settlement channels, merchants can order for a refund to the customer, the user can also contact cool ride treatment as soon as possible. In response to the original of the following:
