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J.D. Power:售后服务费用稳定 客户忠诚度下滑

J.D. Power: stable customer loyalty service costs decline

2016-07-28 17:22:53来源: 中国新闻网

中新网7月28日电 J.D. Power公司28日发布了2016年中国售后服务满意度研究SM(CSI)报告显示,尽管在授权经销商处花费的服务费用保持稳定,表示在保修期过后仍然“肯定愿意”回到经销商处...

BEIJING, July 28 (Xinhua) JD Power Company 28 announced the China Customer Satisfaction Index Study SM (CSI) report shows that in 2016, although at the cost of the service authorized dealer cost remained stable, indicating that after the warranty period is still " We must be willing to "return to the dealer ...