核心提示：上个月上旬，金女士的苹果账号被盗，手机和iPad都无法正常使用了，之后她联系了苹果客服，对方说要提供购机凭证，于是金女士以电子邮件的形式，把相关资料发给了苹果客服。可之后，就没了音讯。 ...
Core tip: early last month, Ms. Kim's account stolen apple, mobile phone and iPad can not be normal use. She then contacted Apple customer service, said to each other to provide proof of purchase, so Ms. Kim in the form of e-mail, the related data sent to the apple customer service. But after that, it's no news. ...
