据报道，英国亚马逊一名送货员并未将客户购买的 PS5 派送到客户手上，而是私自拿走了。而这个过程被监控拍了下来。亚马逊方面表示，他们已经不再与这名送货员合作。PS5 于上周正式在欧洲发售。开售后有许多来自英国亚马逊的消费者称，他们订购的 PS5 并没有送到自己手上。有一部分人收到了包裹，但打开发现里面不是 PS5，而是空气炸锅、猫粮等其它商品。有另外一部分人则声称，送货员抵达指定地址后，标记「已送达」，然后带着货物直接离开了。英国亚马逊客户沃克正遇到了后面这种情况，她家门外的监控正好把送货员抵达门外、摆弄一个疑似是 PS5 的箱子、将箱子放回货车随后离开的过程。沃克的丈夫将这段监控录像发布到社交媒体后，亚马逊方面回应道：我们对送货服务提供商，以及他们服务顾客的方式有着非常高的标准。该送货员将不再代表亚马逊送货。
According to reports, a British Amazon deliveryman did not deliver the ps5 purchased by customers to customers, but took it privately. And this process was monitored and photographed. Amazon said it was no longer working with the delivery man. The ps5 was officially launched in Europe last week. After sales, many consumers from Amazon in the UK said that the ps5 they ordered had not been delivered to them. Some people received the package, but when they opened it, they found that it was not ps5, but air frying pan, cat food and other commodities. Others claim that the delivery man arrived at the designated address, marked "delivered" and left with the goods. Walker, a customer of Amazon in the UK, is experiencing this situation. The monitoring outside her home just takes the delivery man to the door, fiddles with a suspected ps5 box, puts the box back into the truck and then leaves. After Walker's husband posted the surveillance video on social media, Amazon responded: we have very high standards for delivery service providers and the way they serve customers. The deliveryman will no longer deliver on behalf of Amazon.
