新关注 > 信息聚合 > 成都天府通App今早现大规模故障影响早高峰,官方回应:正加紧抢修

成都天府通App今早现大规模故障影响早高峰,官方回应:正加紧抢修

Chengdu Tianfu Tong App this morning now large-scale fault impact early peak, official response: is stepping up repair

2019-04-08 09:32:29来源: IT之家

IT之家4月8日消息 根据大量网友反馈,今天早上,9时前后,成都天府通App出现大规模服务异常,这导致成都天府通App无法生成二维码。对此,成都天府通官方微博发文称,目前正在加紧排查抢修,如无法生成离线码可在三日后进行手动补票。据网友反馈,成都天府通App今天早上出现大规模在线二维码生成失效问题,用户在进站时使用成都天府通App乘地铁会提示“获取乘车二维码失败,请联网获取”。对此,成都天府通官方建议用户关闭网络,然后再次点击生成二维码使用离线码进出站。对于无法生成离线码的情况,用户可联系地铁工作人员放行,并在三日后完成手动补票操作。截稿前,成都天府通App尚未完全恢复正常。

IT House April 8 News According to a large number of netizens feedback, this morning, around 9 o'clock, Chengdu Tianfu Tong App appeared large-scale service abnormalities, which led to Chengdu Tianfu Tong App can not generate QR code. In this regard, Chengdu Tianfu Tong official Weibo sent a letter, said that is currently stepping up the investigation of emergency repair, if can not generate offline code can be carried out after 3rd manual ticket. According to Netizen feedback, Chengdu Tianfu Tong App this morning appeared large-scale online QR code generation failure problem, users in the inbound use of Chengdu Tianfu link App by Metro will prompt "get two-dimensional code failed, please network access." In this regard, Chengdu Tianfu Tong Official advised users to shut down the network, and then click to generate QR code again using offline code in and out of the station. In cases where an offline code cannot be generated, the user can contact the Metro staff for release and complete the manual ticket operation after 3rd. Before the deadline, Chengdu Tianfu Tong App has not yet fully returned to normal.

标签: APP